This course provides agents with the latest in high customer service standards through a look at the Code of Ethics and the changes that have been implemented for the current year. Learn how to avoid the pitfalls of an ethics violation and what the process in when a violation does occur. Learn the options for settling disputes with clients, customers and other practitioners. Learn how to run your business ethically! This day is filled with real life experiences, practices and exercises, and thought-provoking information.
Instructor: Jan Ellingson, ABR, ABRM, CIPS, CRB, CRS, GREEN, GRI, SFR, SRES, TRC, e-Pro